IT Support for Dental Practices & Specialists

Keep Your Practice Running. Every Day.

Get 90 days of FREE IT monitoring for your dental or specialty practice. We catch problems before they cause downtime.

Founded by a dental family — trusted for 40+ years in the Wiregrass

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90 days. No credit card. No obligation.

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40+

Years of Dental
Family Heritage

20+

Years Managing
Dental IT

100%

Dental Practice
Focus

Why Dental-Specific IT Matters

With Nowell Tech

We know Eaglesoft, Dentrix, and Open Dental inside and out

Same-day emergency response — we know downtime = lost revenue

HIPAA compliance built for dental practices, not generic checklists

We understand operatory networks and digital imaging systems

We speak dental language — not IT jargon

With Generic MSPs

"Have you tried calling Eaglesoft support?"

"We'll get to you tomorrow" when patients are waiting today

Generic HIPAA guidance that doesn't fit dental practices

No understanding of dental-specific workflows

Treating you like just another small business client

General IT companies treat dental practices like any other business.
We only serve dental practices and specialists.

Real IT Nightmares We Prevent Daily

These aren't hypothetical scenarios. These are real disasters that happen to dental practices and specialists every day when they don't have proper IT monitoring.

🔒

The Ransomware Attack

Tuesday morning discovery: all patient files encrypted, $87,000 ransom demand. 3,200 breach notifications required, $50k HIPAA fine incoming.

Total Measurable Loss

$180,000+

Read the full story

💾

The Backup That Wasn't

Server dies Thursday. Backup corrupted since March—8 months ago. 400 new patients with no contact info, $18k in denied claims.

Total Measurable Loss

$84,000+

Read the full story

🏥

The Hygiene Dead Zone

Network switch died Wednesday 10:42 AM with 8 patients in chairs. 25 hours offline. Corrupted x-rays requiring retakes.

Total Measurable Loss

$13,695

Read the full story

These Weren't Sudden Failures

Every one of these disasters was detectable and preventable with real IT monitoring. The systems showed warning signs for days or weeks. The problem wasn't the hardware—it was that nobody was watching.

Founded by a Dental Family

Michael S. Nowell, DDS — Over 40 years serving the Dothan community

Nowell Tech was founded by a dental family. Dr. Michael S. Nowell has practiced dentistry in the Dothan area for over 40 years. Since 2006, our team has been managing IT systems specifically for dental practices — learning the ins and outs of Eaglesoft, Dentrix, Open Dental, and the practice management systems dentists rely on.

We understand the daily realities of running a practice — the software quirks, the regulatory requirements, and the pressure when systems fail at 8:45 AM with a waiting room full of patients. We've lived through these headaches and know how to prevent them before they start.

"Every minute your systems are down costs you revenue, frustrates your patients, and disrupts your team. We prevent that."

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